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“How My Blog Business Works” Web Strategy Summit Video Presentation

“How My Blog Business Works” Web Strategy Summit Video Presentation

Last week I presented at the Web Strategy Summit in Brisbane. The organisers of the event, Adam and Toby, invited me to come in and do a short presentation of 18 minutes, then a 10 minute question and answer session.

The event featured panel discussions for about 45 minutes and several 18 minute “keynotes”, so they could get through plenty of speakers. There were about 100 attendees.

The One Key Insight You Need To Avoid A Customer Service Disaster

The One Key Insight You Need To Avoid A Customer Service Disaster

I've been listening to Dan Ariely's "The Upside of Irrationality", which is the follow-on book to his very popular "Predictably Irrational" that I listened to earlier in the year. One of the chapters I just finished takes a look at our desire for revenge when we feel...

When It Is Okay To Not Get Things Done

When It Is Okay To Not Get Things Done

It's raining, just after lunch time. I'm sitting in a cafe called Blackstar in West End, Brisbane Australia typing this on my macbook pro laptop. I don't drink coffee, but I love the smell and don't mind an iced coffee now and then. Blackstar brew cold pressed iced...

It’s Not What You Know, It’s Who Likes You Enough To Listen

It’s Not What You Know, It’s Who Likes You Enough To Listen

I did an interview with Jeff Walker last week for a product I'm working on. If you have never heard of Jeff, he is the father of the Product Launch Formula, a proven model for launching virtually anything online. I interviewed Jeff to learn his entrepreneur's journey,...